Odakyu Sightseeing
Service Center

The Odakyu Sightseeing Service Centers are Japan National Tourism Organization-authorized information centers specifically for foreign visitors (except the Hakone-Yumoto). When you arrive in Shinjuku, please pay us a visit. We have tourist information along Odakyu Lines and inform you of the convenient and economical Discount Passes. There is also an Odakyu Sightseeing Service Center at Odawara Station.

Odakyu Sightseeing Service Center, Shinjuku West

We have tourist information relevant to Hakone, one of Japan's best-known onsen (hot spring) areas, delicious foods, popular souvenirs, and much more. We can also inform you of the convenient and economical Freepass.

Location

Limited Express
Romancecar

For a comfortable and smooth journey, Romancecar limited express tickets are available for purchase.

Discount Passes

We offer a variety of discount passes such as the Hakone Freepass, Hakone-Kamakura Pass, and Fuji Hakone Pass.

Baggage Service

You can check your baggage at the service center before your trip.

Currency Exchange

Foreign currency exchange is available at the Odakyu Sightseeing Service Center in Shinjuku West.

SIM Card / eSIM Sales

SIM cards and eSIMs are available for purchase.

Online Payments
Hours of operation	08:00–16:00, 365 days a year Baggage Services: 08:00–16:00 (Baggage pickup is available until 19:00) Exchange: 08:00–19:00 Please use EMot Online Tickets when you purchase Limited Express Tickets and Discount Passes during non-business hours. Skip the lines. Book anytime with EMot. Tickets available 24/7 \| fast, simple, stress-free
Languages	Representatives English and Chinese Pamphlets English, Korean, French, Traditional Chinese and Simplified Chinese
Telephone number	+81-3-5909-0211
Inquiry	Odakyu Sightseeing Service Center Inquiry Form
Others	A foreign tourist information center accredited by the Japan National Tourism Organization (JNTO)