Services
Odakyu Sightseeing Service Center

At the Odakyu Sightseeing Service Center Shinjuku West and Odawara, English-and Chinese-speaking staff are always available. At other locations, English-speaking staff are available. Drop in after arriving to get one-stop advice on Hakone hot springs, local food and souvenirs, and money-saving Discount Passes.
Baggage Service

Located right next to stations, baggage check services hold your valuable belongings. Refer to the specific location pages below for details
Other services

Accessibility/Lost and found
Odakyu’s efforts to enhance safety and service./Contact us for items lost on an Odakyu train.